Get help with the following frequently asked questions – click this link:

Learn about travelling with your device

Wi-Fi, Bluetooth, wireless and NFC

Device software and apps

Device support and troubleshooting


Help with your bill

Using your Mobility service


National Public Alerting System by wireless service providers

As of April 6, compatible wireless devices will receive emergency alerts from the government Alert Ready service. Devices will receive alerts that will notify users of situations that may be life-threatening and require immediate attention. For more information and to see compatible devices, visit